Cookies & Privacy Policy

1. Who We Are
This website is operated by [Your Business Name], based in the United Kingdom. Our website address is: [yourwebsite.com]. We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect
When you complete and submit the booking form on our website, we collect the following personal information:
– Name
– Email address
– Telephone number
– Any additional information you voluntarily provide in the booking message

We do not collect or process any financial data through our website.

3. How We Use Your Information
We use the information you provide solely for the following purposes:
– To respond to your booking enquiry
– To communicate with you about your booking
– To manage and confirm bookings
– To maintain internal records

Your data will not be used for marketing purposes unless you have given explicit consent.

4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers who assist in running the website (e.g., hosting providers), and only to the extent necessary to operate the site and respond to enquiries.

5. How Long We Keep Your Data
We retain your data only for as long as necessary to fulfill the purpose for which it was collected—usually until your booking is completed or resolved, plus a short retention period in line with our internal data retention policy.

6. Your Rights Under UK GDPR
You have the right to:
– Request access to your personal data
– Request correction or deletion of your data
– Object to or restrict processing of your data
– Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: vestryhall@merton.gov.uk

7. Cookies
Our website uses cookies to ensure its functionality and improve the user experience.

What are cookies?
Cookies are small text files placed on your device when you visit a website.

Types of cookies we use:
– Essential cookies – Necessary for website functionality (e.g., remembering form entries)
– Performance cookies – Collect anonymous usage data to help us improve the website (e.g., via Google Analytics, if enabled)

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Third-Party Services
We may use third-party plugins and services (such as form plugins or analytics tools) which may also use cookies. These services are subject to their own privacy policies.

9. Security
We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access or disclosure.

10. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions about this policy or how we handle your data, please email us at vestryhall@merton.gov.uk